Privacy Policy

Privacy Policy

Introduction

At https://southwestern-style-tortilla-chips-donkey.chicagotortillachips.com (hereafter referred to as “Southwestern Style Tortilla Chips Donkey,” “we,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

  1. Using Our Services: When you sign up as an authorized user or access our applications and services, we collect and process your data to provide personalized functionality.
  2. Visiting Our Websites: Every time you interact with our websites, we may collect certain information, including web browser type, IP address, referring pages, and the paths taken on our sites.
  3. Communication: We communicate with users through various channels, such as emails, newsletters, phone calls, or texts/SMS messages. By opting into these communications, you agree to receive data from us in this manner.

Personal Data Collection

We collect a variety of personal data for different purposes:

  • Account Information: This includes your username, email address, and password when you create an account on our platform.
  • Payment Details: We process payment information required for transactions, including cardholder name, card number, expiration date, and security codes.
  • Financial Records: We may store financial data related to purchases or other financial transactions conducted through our services.
  • Purchase History: Details about your orders, such as purchase dates, quantities, and product information, are maintained for billing and record-keeping.
  • Mobile Device Identifiers: We may collect unique device identifiers (UDIDs) or similar data from mobile devices accessing our apps to enhance functionality.
  • Location Data: With your consent, we can access and store location data to provide personalized recommendations or services.
  • Feedback and Reviews: Any comments, suggestions, or reviews you submit to us are also considered personal data.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from those platforms as well.
  • Product Interactions: We track interactions with our products, such as product views, clicks, and purchases, to improve our offerings.

We obtain this data through direct user input, automatic logging systems, and third-party service providers, ensuring that all collection methods comply with applicable privacy laws.

Cookies

Cookies are small text files stored on your device by websites to enhance user experience and enable certain features. We use cookies for several reasons:

  • Strictly Necessary: These cookies allow us to provide core functionalities of our website or applications, such as login sessions and shopping cart management.
  • Preference Cookies: They remember your preferences, language settings, and other customization choices.
  • Analytics Cookies: Used to analyze user behavior on our sites, these cookies help us improve our services, track trends, and monitor site performance.

You have the option to control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once these purposes are satisfied, we will delete or anonymize the data to ensure its confidentiality. Our retention periods may vary depending on the type of data and the legal requirements of our jurisdiction.

Data Security

We take robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Utilizing secure data storage technologies and encryption methods.
  • Implementing access controls and employee training programs to ensure data protection.
  • Engaging trusted third-party processors who adhere to strict security standards.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. Our services are directed at adults, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your information is inaccurate or incomplete, you have the right to ask for corrections.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request that we delete your data.
  • Restriction: You may limit our use of your personal data in specific situations.
  • Portability: You are entitled to receive a copy of your data in a structured format.
  • Objection: You have the right to object to the processing of your data for specific purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or file appeals/complaints, please contact our privacy team at privacy@southwestern-style-tortilla-chips-donkey.chicagotortillachips.com. We will respond to all requests within a reasonable timeframe.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately after publication on our website, and we encourage users to review this policy periodically for any updates.

Contact Information

For questions related to privacy, data security, or this policy, please contact us via email at privacy@southwestern-style-tortilla-chips-donkey.chicagotortillachips.com or by writing to:
Southwestern Style Tortilla Chips Donkey
Privacy Team
[Street Address]
[City, State, ZIP Code]